Rental operations (pickup profile + walkaround)

The pickup wizard ships with three variants. Pick the one that matches how you actually hand keys to customers.

Where: Settings → Operations → Rental operations

Pickup profile

Standard (default)

Full flow:

1. Verify reservation
2. Walkaround photos (6-8 angles)
3. Mileage & fuel
4. Documents ready
5. Sign contract
6. Hold deposit
7. Collect payment
8. Confirm pickup

For rental-first shops where the vehicle is the product.

Quick (express counter)

Skips walkaround, captures minimal readings. Best for high-volume rental counters where staff is shoulder-to-shoulder with the customer and a structured walkaround would slow throughput.

Body shop (RO loaner)

Skips walkaround AND the detailed readings step. Designed for collision shops handing a loaner alongside an open repair order — the loaner is your fleet’s normal asset, not an event-worthy transaction.

Walkaround toggle

Independent of profile (mostly). Only adjustable when profile is Standard — Quick and Body shop both force walkaround off regardless of the toggle.

When walkaround is on:

• The walkaround step renders with your tenant-configured angle set (see Walkaround photo requirements)
• Staff captures each required angle before advancing
• Photos upload to your shop’s R2 bucket and persist on the rental record

When walkaround is off:

• The wizard skips the step
• The rental row is stamped walkaround_skipped: true for the audit trail
• The contract renders “Walkaround not performed” in the relevant variable slot

What changes after you save

Effective immediately on the next rental pickup. Existing in-flight rentals (mid-wizard) are not affected.